FCA Publishes 2025 GI Value Measures Data, Flagging Home and Travel Claims Outcomes and Data Quality
The FCA has released its fourth annual general insurance value measures dataset (January to December 2025). It shows persistently high claims complaint rates and low acceptance rates in home insurance, plus sharply rising travel claims costs. The FCA will use the data to focus supervision, so firms with significant or recurring outlier indicators should expect greater scrutiny under PROD 4 and the Consumer Duty.


