NatWest Board Announces Independent Review of Alleged Account Closures and Breach of Customer Confidentiality

The NatWest Group Board has announced that they will conduct an independent review of recent allegations made surrounding the closure of accounts and breach of customer confidentiality. The Executive Director of Consumers and Competition, Sheldon Mills, has expressed his concerns about these allegations and made clear his expectation of a thorough and swift investigation. He further stated that any action to be taken needs to be based on the results of the review and any complaints investigated by organizations such as the Financial Ombudsman Service or Information Commissioner.