Australian Court Finds eHarmony Misled Australian Consumers Over Subscription Pricing & Renewals
The subscription eHarmony sold could last longer than the one its customers thought they were buying. Australians who signed up for premium memberships of six, 12 or 24 months were given the impression that those were the boundaries of the deal, the Federal Court has found. They were not. The memberships automatically renewed for another 12 months, and the price of that second stretch could be as much as five times the price of the first. By the time a customer discovered what had happened, another year of payments could already be theirs to make.
