Rising Procurement Costs: "Digital World Class Organizations" Face Challenges and Opportunities
Procurement costs have been on the rise in 2023, posing significant challenges for organizations as they grapple with inflation, supply disruptions, and other unprecedented factors. The Hackett Group's latest research report, "Resilience: The Digital World Class Procurement Advantage," sheds light on the increasing financial burden faced by procurement functions. According to the report, procurement costs now comprise 74% of total spend for Digital World Class organizations, up from 69% the previous year. Peer organizations have also witnessed a similar trend, with procurement costs accounting for 93% of total spend in 2023, up from 89% in 2022.